To avoid the issue, allow Windows to initialize the TPM while you're connected to the corporate network, and you can contact a domain controller.
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If these issues occur, an error message appears, and you can't complete the initialization process. This scenario may occur on a device that is currently disconnected from the internal network, separated from the domain by a firewall, or experiencing a network component failure (such as an unplugged cable or a faulty network adapter) This requirement can be configured through group policy An administrator has configured your computer to require that TPM recovery information be saved in Active Directory Domain Services (AD DS).If you have Windows 11, the initialization of the TPM can't complete when your computer has network connection issues and both of the following conditions exist: Network connection issues for domain-joined Windows 11 devices If you have a non-Microsoft driver installed, remove it, and then allow the operating system to initialize the TPM If a non-Microsoft TPM driver is installed, it may prevent the default TPM driver from loading and cause BitLocker to report that a TPM isn't present on the computer. We recommend always using one of the TPM drivers that is provided by Microsoft and is protected with BitLocker. If you're attempting to set up BitLocker with the TPM, check which TPM driver is installed on the computer.When it's turned back on, Windows will reinitialize it If you have TPM 1.2 with Windows 11, the TPM might be turned off, and need to be turned back on, as described in Turn on the TPM.Also, ensure that in the UEFI settings, the TPM hasn't been disabled or hidden from the operating system If the TPM is a TPM 2.0 and isn't detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant.For important precautions for this process, and instructions for completing it, see Clear all the keys from the TPM You can try clearing the TPM to the factory default values, allowing Windows to reinitialize it.If you find that Windows isn't able to initialize the TPM automatically, review the following information: There's no need for you to initialize the TPM and create an owner password. Windows automatically initializes and takes ownership of the TPM.
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With TPM 1.2 and Windows 11, you can also take the following actions:įor information about the TPM cmdlets, see TPM Cmdlets in Windows PowerShell. This article provides information how to troubleshoot the Trusted Platform Module (TPM):