Unfortunately if you have chosen to use a slower form of shipping such as airmail, in many countries customs is a slow and stressful process. Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and aren’t in the wrong language or alphabet.įinally, just wait. Even simple mistakes like the seller forgetting to attach an invoice or CN22 customs form can cause significant delays to your shipment. Depending on the size and value of your shipment, the documentation required may vary. Missing paperwork is one of the most common reasons for delays in shipping. If your products have high commercial value, like for example, in the US, items whose value is worth over $2500 you will require a customs broker will arrange for the taxes to be paid and for the shipment to be released from customs.Įnsure there is no missing or incorrect paperwork. If you use a standard express shipper or the postal service they will pay the tax for you (DDU), clearing your goods through customs. Many countries impose taxes on shipments over a certain value, if these taxes are payable on your shipment it will be held until the outstanding balance is paid. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipments time in customs.įind out if there are outstanding taxes you owe to pay. Second option is to contact your carrier, but please ensure that your shipment is actually stuck in customs. Your seller will be able to contact the shipper and get more information concerning your shipment and the problems faced. Find out what is happening with the shipment by contacting seller and if they missed out any of the important documentation required to smoothly move your shipment over the border. The shipping company often will only talk to the seller about the shipment. If you think you have a shipment stuck in customs your first action should be to contact the seller who has shipped your goods. Default Package description: Complete with the description of your carton type (Box, Envelope, etc.)Ĩ.There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork).
![commercial invoice template dhl commercial invoice template dhl](https://db-excel.com/wp-content/uploads/2018/11/free-dhl-commercial-invoice-template-excel-pdf-word-doc-throughout-shipping-invoice-template.jpg)
![commercial invoice template dhl commercial invoice template dhl](https://i.pinimg.com/474x/d0/ed/19/d0ed197c46c378975c5fabb0d36e1df6.jpg)
If you're not sure which one you should use, consult with your DHL representative based on the good, origin and destinations you'll be shipping, from and to.ħ. Shipper IOSS Number: Specify the IOSS ( Import One Stop Shop ) number according to the caseįor EORI, Tax and IOSS numbers, at least one is required, but depending on destination you may need different ones.Shipper Tax Number: Specify the Tax number according to the case.Shipper EORI Number: Specify the EORI ( Economic Operators Registration and Identification ) number according to the case.
![commercial invoice template dhl commercial invoice template dhl](https://www.viralcovert.com/wp-content/uploads/2019/06/blank-commercial-invoice-template.jpg)
![commercial invoice template dhl commercial invoice template dhl](https://www.wordstemplates.org/wp-content/uploads/2020/09/Shipping-Invoice-Sample-768x1067.jpg)
Calculate invoice gross weight: If checked, it calculates the invoice gross weight from the packagesĦ.Calculate insured value: If checked, it calculates the insured value from the SKU lines.Is dutiable: If checked, indicates that shipments processed through the account are dutiable.Select the Carrier Options tab and define: E dit the Billing Account (Carrier) related to the order and errorĤ. Click on the client related to the orderģ. Access Clients under the Maintenance menuĢ. To configure Export and Customs you will have to:ġ. This article is supplementary to the regular setup detailed in the How to add and set up a DHL Express Billing Account and it considers that the account has already been set up and created for domestic shipments.įeel free to follow the step-by-step guide written below or the video guide, as you prefer: When setting up a DHL Express account for international shipping, you will have to state in which way the Customs, Export and Duties are to be used and set up. Modified on: Mon, 11 Sep, 2023 at 5:54 PM